Virtual Try-On FAQ
Help with virtual try-ons, subscriptions, photos, and everything in between. If your answer isn’t here, email us.
Last updated
Getting started
What is TryAnyOutfit?
TryAnyOutfit is an AI virtual try-on app for iPhone and Android. Add your photo and an outfit image to see yourself wearing it.
How does the virtual try-on work?
Upload a clear photo of yourself and an outfit image. The app creates a picture of you wearing the clothes. The result previews the look; it doesn’t measure fit or guarantee a size.
What kind of outfits can I try on?
Try dresses, suits, streetwear, activewear, occasion wear, and pet outfits. You can upload clothing images from any brand or store.
Which devices are supported?
Download TryAnyOutfit on iPhone or Android. The App Store and Google Play listings show which devices and operating systems are supported.
Subscriptions & billing
Is TryAnyOutfit free to use?
The app is free to download. Virtual try-ons use credits. Subscriptions include 50 try-ons for $14.99/month or 20 for $7.99/week. One-time packs include 5 for $2.99, 15 for $4.99, or 30 for $8.99. Check the app for the price in your currency before purchasing.
I paid, but my credits aren’t showing. What should I do?
Use Restore purchases in the app, especially after reinstalling. Make sure you’re using the Apple or Google account that made the purchase. If your credits are still missing, email support with your receipt and the email used in the app. Purchases can’t be restored from this website.
How do I cancel my subscription?
Cancel through the store where you subscribed: open Subscriptions in your Apple account settings or Payments & subscriptions in Google Play. For a web purchase, use the customer portal linked from the app. Your subscription remains available until the end of the paid period. One-time credit packs don’t renew.
How do I request a refund?
For an App Store or Google Play purchase, request a refund through that store. The store’s refund policy determines eligibility. For a web purchase or a billing issue you can’t resolve, contact support with your receipt.
How many credits does a try-on use?
Each virtual try-on, face swap, or custom edit uses one credit. Choose a subscription for recurring credits or a one-time pack when you need a few more.
Photos & outfits
What makes a good photo for virtual try-on?
Use a clear, well-lit photo with your body visible and as little obstruction as possible. Choose a clothing image that shows the outfit clearly. Blurry photos, heavy shadows, or objects covering the clothing can make a preview harder to generate.
My outfit preview doesn’t look right. What can I try?
Check that both photos are clear and the outfit is visible. Try a different photo or a simpler pose. AI previews can miss details such as patterns, layers, or accessories, so compare the result with the original clothing image.
Where can I find my saved outfits?
Open My Wardrobe in the app to revisit saved looks. Save results you want to keep or download them to your device.
App & account
The app keeps crashing or won’t open. What should I do?
Update TryAnyOutfit, close and reopen the app, and check your internet connection. If it still won’t open, email support with your phone model, operating system version, and a description of what happens.
How can I change my notifications?
Open your phone’s notification settings, find TryAnyOutfit, and choose which notifications to allow. Turning them off also stops alerts when a generation is ready.
How do I delete my account and photos?
Use the account deletion option in the app’s settings or email support to request deletion. Cancel any active App Store or Google Play subscription separately before deleting your account.
Is my data private?
Your photos are processed on our cloud servers to create your virtual try-on results. We don’t use your photos to train AI models or share them with advertisers. Read our privacy policy for storage details and deletion options.
Contact support
Tell us what happened and which device you’re using. We’ll help you figure it out.
Email support@tryanyoutfit.com